Stakeholder communications management software

Now you can effectively influence and monitor the dynamics between all your different stakeholders, including their interests and expectations. You, and everyone else, can easily retrieve and share information for more effective coordination strategies that manage stakeholder engagement to achieve the best outcome.

Get More Information. Now you can easily gather all the information you need to turn your project into a success. NET channel — YouTube. There are 4 types of project stakeholders: Upwards These are the stakeholders involved with initiating and financing the project. They include the project sponsor , executives from the parent organization, financiers, and investors.

They are supportive stakeholders, that is, they want the project to succeed. But they have varying communication requirements to keep them updated. Downwards These stakeholders perform the project work. They are the project team , the suppliers and contractors. They wish to be fairly treated and compensated for their work.

Also, since projects are temporary endeavors with a defined beginning and end, these stakeholders wish to leave the project in a slightly better position than when they began, for example, with a new reference, or more skills. Sideways These are the stakeholders that are in competition for limited resources.

Sideways stakeholders can include other project managers, competitors, and organizations. It can also include technical or department managers that lend talent and resources to the project. These stakeholders are supportive of the project but must balance limited resources with their own needs. The project needs to return resources back to the owners in the condition that they were received, and communicate effectively to keep these stakeholders on board.

Outwards These are the stakeholders who are external to the project and have varying requirements, like adjacent landowners, government regulatory agencies, and so forth. It can even include the general public, for example a road construction project may include the general public as a stakeholder.

The requirements of this category are as varied as the category itself, and each stakeholder must be listed and analyzed to ensure their communication needs are being met.

Stakeholder Analysis This brings us to stakeholder analysis. This matrix defines the stakeholder on two perspectives: Power is the ability of the stakeholder to force change onto the project, or to stop the project altogether. Interest is the amount that the stakeholder is affected by the project, and vice versa. Communication Management Quickly create a communication record of each interaction with your stakeholders phone calls, emails, meetings, etc.

Add notes, attachments and geographic locations, such as an area of interest or an address for a meeting. Connect related issues, commitments or tasks to the communication record, and keep all your stakeholder communications in an organized, highly searchable and reportable format. Issues Management Know what issues have been raised, when and by whom.

Easily identify their impact and priority with a colour-coded materiality matrix and smart reporting. Easily search your data to find issues associated with specific stakeholders or organizations. Use the issue timeline feature to gain a deeper understanding of the history for a specific issue.

Email Integration Automatically log communications with stakeholders to a specific project by emailing the record to Jambo. System logic will translate the emails into readable communication records, associate them with known stakeholders in Jambo, and add any email attachments to the record. Easily view commitments to see when they were made and by whom, who is the owner, and the current status of each. Use stakeholder profiles to see a list of all commitments, and generate reports that summarize commitments across one, some or all of your projects — including financial commitments and liabilities.

User permissions easily control who can view commitment information. Concise and Detailed Reporting Create concise or detailed reports quickly. Report on stakeholders, issues, commitments, the history of engagement, and more. Customize and configure your reports using filters and save report settings to make reports easy and repeatable in just a couple of clicks.

All associated attachments i. PDF's, images, etc. Report Across Projects and Stakeholders Roll up your data with the ability to run reports on across projects or for a particular stakeholder.

This is great if you need to look at your data on an organization-wide level rather than on a project-level. You can also quickly understand the history of engagement with a stakeholder across your projects, including communications, issues and commitments. Dashboard Analytics Use the project dashboard to access helpful project analytics. Struggling with inconsistent stakeholder communication records? Tasked with stakeholder issue management? Trying to improve how you engage with stakeholders?

You need Jambo! Cloud-Based Stakeholder Relationship Management SRM Software Jambo is the fastest and easiest way for organizations and government departments to manage their stakeholder information, stakeholder communications and their stakeholder engagement projects.

How Jambo Helps Teams:.